Technical Manager - South Bend, IN

The Technical Manager position is responsible for the analysis, design, and implementation of a variety of network projects internal and external to the organization. Typical projects will include Microsoft Windows 2003/2008, Active Directory, and Microsoft Exchange Server 2003/2008 deployments and support. A successful candidate for this position will be able to demonstrate some project management and communication skills and break/fix escalation.

Responsibilities

• Responsible for monitoring, troubleshooting, and optimizing corporate servers and installed software
• Document system installations, configurations, policies and procedures
• Design, implement, and maintain a consistent backup and disaster recovery plan.
• Participates as a team member on strategic consulting engagements across all platforms
• Assists in quality assurance reviews on deliverables and reports, reviews and contributes to conclusions, and presents for the benefit of the client.
• Assures that intellectual capital is transferred for reuse
• Provides support on sales pursuit activities in areas such as proposal development, sales calls and, where appropriate, presentation to clients.
• Assists Sales in developing account plans to identify new opportunities.
• Ensures all time tracking and management systems are updated on a regular basis.
• Must be able to pick up and assist with ongoing projects.

Preferred Requirements

• College Degree
• Microsoft Certifications
• Three or more years computer hardware experience with strong background in desktop support and break fix procedures
• Strong Windows networking experience is a must as well as some Linux experience is preferred.
• Strong Windows backup and restore experience including other Microsoft application server.
• Ability to manage multiple projects
• Ability to meet stated customer initiated deadlines
• Understanding of software development life cycle
• Functional knowledge of network topologies, network security, mail server setup and maintenance, Windows and Linux Scripting, Exchange Server, SQL Server, MYSQL, IIS, Apache, DNS, Windows and Linux operating systems.
• VOIP, Linux, Citrix knowledge

Other Information:

• Opportunity for advancement.
• Applicants may be required to take written and hands-on tests.
• This position is a full time, onsite, salaried position.
• Full benefits.

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