Golden Technologies offers first rate technical support for companies of every size. Our technicians are trained, professional, and available to resolve any IT issue you may be experiencing.

Golden Technologies Support at a Glance:

• On-call availability via our 24 hours a day, 7 days a week, 365 days a year Helpdesk.
• Phone support, onsite support (scheduled and emergency), and remote technical support (where technicians can control your desktop within minutes to resolve issues remotely)
• Excellent documentation (all service calls are documented with a copy of the report sent to you, so that you have records of the services rendered)
• Warranty and Return Merchandise Authorization (RMA) Services
• Scheduled maintenance of servers, firewalls, workstations and other IT equipment

For clients in need of ongoing technical support, we offer Service Contracts and Service Level Agreements. Contact Golden Technologies to learn more.