Job Description

The purpose of the Outside Sales Representative position is to represent Gold Tech by showcasing and selling the services and products we as a company offer. The primary focus of the Outside Sales Representative is to work with prospective customers by handling onsite appointments and providing product demonstrations.

  • Basic Functions
    • Initiate contact with prospective customers that has been generated by the Marketing Team.
    • Work with prospective customers to develop a concise understanding of their needs and translate those needs into product requirements that satisfy their demands and align with Golden Tech’s offerings.
    • Conduct onsite or online presentations that showcase the services and products of Golden Tech to prospective customers.
    • Work with management to develop proposals, quotes, and respond to Request for Proposal/Request for Information (RFP/RFI) documents.
    • Effectively communicate features and benefits of solutions and manage prospect expectations.
    • Manage the complexity of Managed IT services proposals, contracts, lease agreements, and service level agreements.
    • Maintain in-depth product knowledge of the service offerings of Golden Tech.
    • Perform sales procedures through Activities and Opportunities in ConnectWise and remain compliant with Golden Tech defined policies and procedures.
  • Additional Duties and Responsibilities
    • Attend weekly sales meetings and ensure sales opportunities are compliant with Golden Tech policy.
    • Develop in-depth knowledge of the service catalog and how it relates to customer’s needs.
    • Document internal processes and procedures related to duties and responsibilities.
    • Responsible for entering time and expenses in ConnectWise as they occur.
    • Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
    • Enter all work as activities or service tickets in ConnectWise.

Knowledge, Skills, and/or Abilities Required: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Outside sales experience with selling relevant services and products.
  • Possess a track record of managing the customer commitment, negotiation, and closing of the sales process.
  • Demonstrated level of success in the development of client relationships.
  • Enjoy working with customers and external audiences.
  • High energy and drive with good negotiation skills.
  • Proficient with general office applications.
  • Strong organizational, presentation, and customer service skills.
  • Skill in preparing written communications and materials.
  • Interpersonal skills: such as telephone skills, communication skills, active listening and customer-care.
  • Ability to adapt to changes quickly.
  • Typing skills to ensure quick and accurate data entry.
  • Self-motivated with the ability to work in a fast-moving environment.

Educational/Vocational/Previous Experience Recommendations:

  • BA/BS, preferably in marketing or a related field.
  • MBA preferred but not required.
  • Sales experience.


  • Competitive salary based on experience and qualifications.
  • Health, vision, and dental benefits included.
  • Performance based incentives.
  • Generous bonus levels.
  • Full on the job training & support.
  • Fun working environment and culture.
  • Great opportunity for advancement.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job.  Other duties may be assigned as needed.